Cancellation Policy for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed in nature.)
Right of Withdrawal
Withdrawal Period
You have the right to withdraw from this contract within 14 days without stating any reason. The withdrawal period is 14 days from the day on which:
- in the case of goods delivery, you or a third party named by you who is not the carrier takes physical possession of the goods;
- in the case of multiple goods ordered in one order and delivered separately, you or a third party named by you takes possession of the last item;
- in the case of regular delivery of goods over a period of time, you or a third party named by you takes possession of the first delivery.
How to Exercise the Right of Withdrawal
To exercise your right of withdrawal, you must inform us,
MycoVital Gesundheits GmbH
Talweg 4
63694 Limeshain
Tel: +49 6047 3791-209
Email: retour@mycovital.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the sample withdrawal form below, but it is not mandatory.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered), without undue delay and no later than 14 days from the day we receive notification of your withdrawal.
The refund will be made using the same means of payment you used for the original transaction, unless expressly agreed otherwise; in no event will you incur any fees as a result of the refund.
We may withhold reimbursement until we have received the goods back or until you have provided evidence of having sent back the goods, whichever is the earlier date.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal. The deadline is met if you send back the goods before the 14-day period has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusions and Termination of the Right of Withdrawal
The right of withdrawal does not apply to contracts for:
- the supply of goods made to the consumer's specifications or clearly personalized;
- the supply of goods which are liable to deteriorate or expire rapidly;
- the supply of sealed audio or video recordings or sealed software which were unsealed after delivery;
- the supply of newspapers, periodicals, or magazines with the exception of subscription contracts.
Sample Withdrawal Form
If you wish to withdraw from the contract, please complete and return this form.
To: MycoVital Gesundheits GmbH, Talweg 4, 63694 Limeshain, Email: retour@mycovital.de
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/provision of the following service (*):
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.